How to Induct New Starters

As we all know, within the care industry, inducting new employees is regular occurrence. In fact, in March of 2024, SkillsforCare reported the starters rate within adult social care was 43.8%.

So, with employers regularly onboarding new staff, how do you make sure you are conducting a thorough induction and helping them settle into their roles effectively? Let’s break down what an induction is, why it’s important, and how to ensure it covers all the key areas.

 

What is an Induction?

An employee induction is a structured process designed to help a new member of staff settle into their job. It involves explaining their key roles and responsibilities while also giving them an opportunity to get to know their colleagues and familiarise themselves with the company culture.

For smaller care businesses, the process might be relatively brief, while larger organisations may require a more comprehensive plan. Depending on your company’s structure, the induction might be overseen by a department manager, team leader, or even a combination of the two.

What Should an Employee Induction Include?

A well-planned induction should cover all the practical elements necessary to ensure a smooth transition for new hires. The process should give employees a clear understanding of their role, familiarise them with their team and workplace, and introduce them to key company policies.

  1. Before the Start Date

In the days leading up to the new hire’s start date, ensure everything is prepared to minimise disruptions and delays when they arrive. Essential steps include:

  • Complete new employee forms: Ensure payroll and bank deposit details are in place.

  • Verify DBS checks: Ensure that background checks are completed.

  • Verify right-to-work documentation: Confirm legal employment eligibility.

  • Provide company ID or access card: Ensure access to the workplace is granted.

  • Prepare their employment contract: Ensure the contract is signed and accessible.

  • Share a copy of the employee handbook: Familiarise them with company policies.

  • Ensure IT setup is ready: Prepare their email and software access.

2. When They Start

On their first day, a well-organised induction helps new starters feel comfortable in their environment and understand their responsibilities.

  • Tour of the facility

  • Provide uniform and equipment

  • Introduction to team members

  • Review health and safety procedures

  • Go over compliance and regulatory requirements

  • Share evacuation routes and emergency contacts

3. Induction Training

Training during the induction process should cover essential care and compliance areas to help the new employee perform their role effectively and safely.

Mandatory Training:

  • Health and safety

  • Manual handling

  • Infection control

  • Fire safety

Care-Specific Training:

  • Safeguarding adults and children

  • Medication administration (if applicable)

  • Dementia care, end-of-life care, or other specialised areas

4. Company Policies and Procedures

Understanding company policies is crucial for compliance and high-quality care delivery.

Educate employees on critical policies such as:

  • Safeguarding procedures

  • Data protection and confidentiality

  • Incident and accident reporting

 


Free 15 Minute Consultation

Looking to improve or simplify your induction processes? If you’re interested in some extra expert advice, book a free 15 minute consultation today.


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Disciplinary Procedures for Care Staff